Applying for the position of the Front Office Manager (ứng tuyển vị trí quản lý tiền sảnh)

I’m Nguyen Van Toan
231/16B Ton That Thuyet street
Ward 3 District 4 HCM city
Jan 01st  2015
Attention: Human Resource
Preference: Applying for the position as Front Office Manager

Dear Mr/Ms Human Resource Manager,

I am applying for the position of the Front Office Manager . The position fits me well with my experience and career interests. I wish to apply for this position and enclose my resume for your consideration.

I do possess that kind of experience in the hotel industry and oversea experrience as my previous work experience has required me to provide satisfaction to customers. I have been a Receptionist for almost 04 years in Ramana Saigon Hotel(4 stars), New world Saigon Hotel(5 stars) and had trainning course in Pan Pacific SINGAPORE(5 stars),Now, I am working as Duty Manager at Windsor An Dong Plaza . I found this not only a meaningful activity in its own right, but also the guidance to my best training for my problem-solving skills.
By working at the front desk, I learned that customer satisfaction is the key to success in the service industry. I believe I can apply the skills obtained from my previous job to this position.

I am team-and-detail-oriented. I can work well under pressure and am able to deal with colleagues. These are skills that I acquired well in my work. My background and goals seem to match your requirements well. I am confident that I can perform the job effectively and I am excited about the idea of working for a dynamic, nationally recognized hotel like yours. During Four years of working and 3 mounths trainning in Singapore as a Receptionist in some famous hotel , I am aware of the importance of English in the job as well as in communicating with people from all over the world. That is why I have been learning English very hard and now I got Hospitlality management barchelor and have just got the TOEIC score of 550, which is worth my effort of both working and studying.
I would like to meet you in person to discuss more my qualifications. I am looking forward to hearing from you soon. I will be available at your convenience

Thank you for your consideration


Nguyen Van Toan


Personal Details:
Date of Birth: October 30th 1987
Address: 231/16B Ton That Thuyet street Ward 3 District 4 HCM city
Mobile: 0902823224
Marital status: Single

Objective working in a famous and big Airline as Front Office Manager


September 2005- 2009- Khoa Hoc-Xa Hoi-Nhan Van University
Hospitality management Bachelor Degree
September 2010 - TOEIC degree
Certificate of TOEIC score of 525

Oct -2012-Dec 2012 :Hospitality management in Singapore

Pan Pacific Singapore(5 stars)

+ enthusiastic, open-minded, caring and resourceful
+ optimistic and easy to get along well with people of all ages and backgrounds
+ hard working, eager to learn & work overtime if necessary
+ fluent in speaking English and communicating with foreigners
+ computer skills – MS Word, Excel, Power Point & Outlook Express

Employment history:
+August 2008 – January 2012 Receptionist Supervisor
Ramana Hotel (four-stars hotel) 323 Le Van Sy street,District 3,HCM city
+April 2012 –Sep 2012 : Receptionist Supervisor

New World Saigon Hotel (Five-stars)

76 Le Lai Street,District 1, HCM city

+Sep 2012 –Jan 2013 :finished trainning hospitality oversea cousre

Pan Pacific Singapore (5 star) in Singapore

+June 25 2013 –Dec 2014 : Front Office Manager

Swiss belhotel Lao Cai

+Present : Duty Manager At Winsor An Dong Plaza

Name: Trần Văn Tiến

Occupation: Duty Manager-Ramana Hotel
Mobile: 0988.672.323

Name :Pham Phong Phu

Occupation : English Teacher

Mobile : 0907.07.07.82