Salinda Phú Quốc tuyển dụng nhiều vị trí

Ngày đăng 08/09/2015

  Salinda Phu Quoc Resort &Spa là khách sạn tiêu chuẩn 5 sao đầu tiên tại Phú Quốc. Với quy mô lớn, nội thất hiện đại. Đây là cơ hội cho các ứng viên có đạo đức nghề nghiệp, có năng lực và kinh nghiệm trong lĩnh vực nhà hàng- khách sạn.


1. Nhân viên bàn/bar (waiter - waitress)
Số lượng cần tuyển: 15 người

Mô tả công việc

MAJOR FUNCTION

Responsible for taking and delivering Food & Beverage orders and providing outstanding guest service to all guests. Because Waiter/ Waitress are the main point of contact for guests in an Outlet, he/she must be fully knowledgeable about all aspects of outlet facilities, dishes and beverages, preparation methods and services as well as other Hotels facilities, services, policies and procedures. Other occasional duties include normal Host / Hostess and Busser functions.

DUTIES AND RESPONSIBILITIES

- Project courtesy, hospitality and professional behaviour across your department at all times with guests and fellow colleagues.
- Welcome guests upon arrival with courtesy and professionalism.
- Seat guests appropriately and offer menus where appropriate.
- Assist with coat check items.
- Answer questions related to menu offerings and preparation methods.
- Maximise revenue potential through the up-selling of menu items.
- Process orders according to guest request through the POS according to established standards and procedures.
- Prepare select beverage orders according to established standards and procedures.
- Prepare table settings according to established standards and procedures.
- Ensure all orders are delivered according to established standards and procedures.
- Reset tables for service throughout a meal period.
- Prepare and present bills according to established standards and procedures.
- Setup and deliver Room Service orders as required.
- Be the first line of defence to handle guest queries and resolve issues in a timely and professional manner.
- Monitor guest feedback and make recommendations for improvements or new products or services to meet guest needs.
- Be available to address issues and make corrections with regard to charge disputes and discrepancies when required.
- Handle the billing process efficiently and courteously according to established standards and procedures including the adherence to all credit and accounting procedures.
- Carefully manage the cash float according to established standards and procedures.
- Ensure the front of house areas of the Outlet are always clean, organised and presentable.
- Set up and break down the Outlet as required.
- Assist with general cleaning.
- Assist with inventory taking as required.
- Maintain a complete understanding of the Employee Handbook and adhere to regulations contained therein.
- Maintain a complete understanding of the Hotel’s policy relating to fire, safety and health, and ensure all precautions are taken to safeguard against incidents for areas under your supervision.
- Perform other assignments to meet business needs as directed by your superiors.

Yêu cầu công việc
- Self-motivated.
- Team player.
- Innovative thinking.
- Strong interpersonal and communication skills.
- Able to multi-task and prioritise tasks consistent with business objectives.
- Knowledgeable of basic accounting principles.
- High attention to detail.
- Computer literate with knowledge of POS, industry related software desired.
- Must be fluent in English and local language.
- Strong sales skills.

EXPERIENCE, TRAINING AND EDUCATION

- Minimum of 1-year experience in the same position or strong track record as a busser and/or runner in a restaurant for at least 2-years.
- Hotel experience desired.


2. Nhân viên lễ tân (Receptionist)
Số lượng cần tuyển: 03 người

Mô tả công việc
- Responsibility for reception, registration, rooming guest, check-in guest in the hotel and police system. Exceed guest’s expectations by providing professional, efficient, courteous and friendly service from arrival to departure consistently.

KEY DUTIES & RESPONSIBILITIES
1. Greets guest courteously upon arrival.
2. Advises all guests of their room numbers and room rates.
3. Promotes in-house service facilities in order to increase revenues.
4. Keeps an accurate room status at all time.
5. Handles complaints efficiently and promptly.
6. Actively participates in group rooming.
7. Handles guest needs, inquiries and requests.
8. Ensures that all pertinent information is recorded on Registration cards.
9. Be fully trained on the resort PMS system, handling Check-in and check outs of guest as per Salinda Standards.
10. Reports daily activity on log book.
11. Maintains good employee relations.
12. Check-out guest.
13. Complies with hotel health, safety and hygiene policy.
14. Performs related duties and special projects as assigned.
15. Well-groomed, neat and tidy at work.
16. Strictly comply the Hotel regulation and Employee Handbook.
17. Implement Department Head’s instruction and assignment.


3.Trưởng bộ phận an ninh
Số lượng cần tuyển: 01 người

Mô tả công việc:
- Tổ chức, quản lý và điều hành toàn bộ các hoạt động của bộ phận an ninh
- Phân công, giao việc, điều động, hướng dẫn và hỗ trợ nhân viên dưới quyền thực hiện nhiệm vụ chung của Bộ phận an ninh
- Trao đổi chi tiết trong quá trình phỏng vấn

Yêu cầu:
- Đã từng giữ chức vụ Trưởng/ Phó bộ phận an ninh tại các Khách sạn/Resort 5* ít nhất 2 năm trở lên
- Có khả năng lãnh đạo, trung thực, nhiệt tình, yêu nghề
- Có sức khoẻ tốt
- Ưu tiên biết ngoại ngữ, vi tính.

Thông tin liên hệ:
Salinda Phu Quoc Island Resort & Spa
Ấp Cửa Lấp, xã Dương Tơ, Phú Quốc, Kiên Giang, Kiên Giang
Người liên hệ: Ms. Thu Thảo
Email: hrm@salindaresort.com
Điện thoại: 077 399 0011/ Mobile :0128.603.4521

Hạn tuyển dụng: 10/10/2015